As Brattleboro Town Food Service Director Ali West of Fresh Picks Cafe fielded phone calls from families throughout Windham Southeast Supervisory Union (WSESU) to sign their children up for school meals in the early days of COVID-19 school closures, she was often heartbroken as people reached out to her. Many shared that they were in desperate situations and did not have enough food, not only for their children during the school day but also for their entire family.
"I wondered what could be done to meet the needs for families," thought Ali West. "The regular school meals programs were not enough to feed entire families. So I reached out to Food Connects for guidance."
Conor Floyd, Farm to School Manager at Food Connects, represents area schools at the Windham Region Hunger Council and has strong relationships with school meal programs, area food shelves, and the Vermont Foodbank.
On a Hunger Council call a couple of weeks into the crisis, Christine Colascione, of Foodworks, shared that she saw a rapid increase in need across the community. Zach Hebert, of the Vermont Foodbank, led the coordination efforts between food shelves and relayed that information to his colleagues and secured more resources for food relief in Windham County.
In Brattleboro, there is a strong network for anti-hunger organizations that provides relief to families. Organized through the Hunger Council, the network collaborates to best meet the growing food security needs of our community. Despite everyone’s best efforts, the group knew that they were not reaching all the families in need. This was particularly on the mind of Christine, who focused on creating more trauma-informed services at Foodworks after attending a Trauma and Food workshop led by Equity Solutions.
"Many people are needing help for the first time,” noted Christine. “Navigating the charitable food system can be difficult for many—either knowing who to call or the stigma associated with accessing help.”
On a Hunger Council call, Sheila Humphreys of Food Connects wondered about the needs that families were communicating with Ali, and whether these families were being served by Foodworks or if they were falling through the cracks. Out of those questions, an idea began to take shape. Could Foodworks and the WSESU meal program work together to determine which families were not already receiving regular food deliveries from Foodworks, and launch a new, collaborative program to deliver food to these families through the school meal program delivery system?
Within a week, a new “Food Team” was formed with staff from WSESU Food Service, Foodworks, Food Connects, and the Vermont Foodbank, and they quickly came up with a plan. Using Foodworks’ existing account with the Foodbank, and with additional grant funding supplied by the Foodbank, Christine launched a new delivery program to families, managed and distributed by Ali via the Academy School meal site. “We are so happy to be part of this collaboration with the schools because this way, many people who wouldn't otherwise be helped, are able to get the food they need,” Christine remarked. “People are already familiar with the school system making it an easy access point, and using the busses is such an excellent and efficient way to deliver food."